Twilio serves as a robust WhatsApp provider for Copilot chatbots, streamlining communication and engagement.
Setup Guide
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Navigate to the Deploy section within your Copilot chatbot dashboard and click on the Setup button in the WhatsApp card. This opens the WhatsApp management interface, allowing you to select your provider.
Deploy your copilot on Whatsapp -
Choose the Twilio tab to enter your credentials. Visit the Twilio Console to obtain these details.
Enter the required information for Twilio integration. -
If you haven't yet set up a WhatsApp sender's phone number on Twilio, refer to the Twilio WhatsApp Guide for instructions.
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Important: Copy the webhook URL provided and configure it on Twilio's console for your sender phone number. This allows your Copilot to receive messages sent to your WhatsApp number.
Webhook Configuration -
After clicking Save, the system will verify your credentials and sender number by sending a test message to one of our WhatsApp verification numbers.
Credentials Verification -
To test your WhatsApp-enabled Copilot, simply scan the QR code or click on Open WhatsApp under the Manage section.
Experience your interactive WhatsApp Copilot.
Follow these steps to seamlessly integrate Twilio as your WhatsApp provider, enriching your Copilot chatbot's capabilities for enhanced user interaction and support.